Return & Refund Policy
We want customers to feel confident when shopping with XYMOREXA LLC.
Return Period
Customers may request a return within 30 days of receiving their order.
Return Requirements
To qualify for a return:
• The item must be unused
• The item must be in original packaging
• Proof of purchase must be provided
Non-Returnable Items
Returns may not be accepted for:
• Used products
• Products damaged due to misuse
• Items returned without original packaging
Refund Process
After we receive and inspect the returned item, approved refunds will be issued to the original payment method within 5–10 business days.
Return Shipping
Customers may be responsible for return shipping costs unless the item received was defective or incorrect.
Return requests should be sent to:
